• Customer Service
  • Sales

April 9, 2025

Volubus.com - How we increased lead qualification efficiency by 5 times

Table of contents

Imagine...

...That every lead in your company is qualified in seconds, instead of minutes or hours.
That your salespeople only deal with valuable calls, rather than wasting time manually verifying inquiries.

85% of decision-making processes in sales are repetitive, schematic activities that do not require human creativity -.
but consume hundreds of hours per month.

What if you could automate 80-100% of routine decisions and:

  • Handle 5× more leads without increasing the team
  • S ave more than 300 hours a month
  • Eliminate human error and chaotic decisions
  • Get a return on investment within a month
  • Reduce average stage time from 8-16 hours to 1min. AI works 24/7

This is exactly what Volubus has achieved with our Agent AI - and you can too.

SAILES - AI Agent

Scale sales and service without hiring people

Agent AI allows you to serve more customers without growing your team, saving hundreds of hours per month by automating repetitive operational decisions.

The problem we are solving

Inefficient use of time

A problem that costs your company hundreds of hours a month

15

minutes

for each application

Salespeople waste 15 minutes checking each new customer request - time they could spend actively selling.

180

hours

lost per month

With 1,000 requests per month, your company loses more than 180 hours on tasks that can be fully automated.

That's hundreds of thousands a year in untapped sales potential

Benefits of implementing Agent AI

Scaling up without recruiting

AI takes over 80-100% of repetitive decisions, eliminating the need to hire new employees

Saving time

AI automates qualification, pricing and analysis of inquiries, saving up to 300h per month

Process control

You see every AI decision in the dashboard (what, when, why) - full transparency

Zero errors

AI works according to rules, not the mood of the employee, ensuring repeatability and error-free performance

Instant decision-making

AI makes decisions in 1-2 minutes, instead of the 20 minutes required by humans

Flexible rules

You can change the rules or add new decisions at any time, adapting the process to your needs

Verified results - Volubus

5x

more leads per merchant

85%

Leads handled automatically, without people

300+

hours of savings per month

Ready to automate decisions in your business?

Save 300+ hours per month and increase sales throughput 5× times

  • 85% of queries handled automatically
  • ROI in 30 days of implementation
  • Zero errors in the decision-making process
Make an appointment for a free consultation →

Implementation takes only 2-4 weeks

Case Study - Volubus

Context:

Volubus is a transport company (buses, coaches) handling hundreds of requests for passenger transportation.

Problem: Manual qualification of queries was taking 11-19 minutes per lead, blocking growth and consuming hundreds of hours per month.

What have we done?

  • We have created AI agent, which makes 4 key decisions:
    1. Are the addresses complete and feasible?
    2. Is the data for the valuation complete?
    3. Is the return time realistic?
    4. Is all the information consistent?
  • We combined Agent AI with CRM Volubus - AI decisions automatically move leads.
  • We have prepared a Dashboard to control AI decisions.

Effect:

  • 85% of leads qualified without human involvement.
  • Savings: 183-316h per month (at 1000 deals/month).
  • 5x the throughput of the sales process.
  • AI works independently, without errors, 24/7.
  • After 1 month: 100% success rate - zero error reports, fully automated process.

What does this mean for you?

➡️ 85% of queries will be handled automatically.

➡️ The team works only on difficult topics.

➡️ You have control, order, savings visible on Dashboard with real-time results.

Dashboard AI

Transparency and full control

Not only does the AI agent automatically make decisions, but each of its actions is recorded in a dedicated dashboard, providing full control over the process.

What does the dashboard monitor?

Quality of decisions

Compares AI assessments with sales team decisions.

Accuracy and efficiency

It shows what percentage of AI decisions are in line with what a trader would do.

Errors and corrections

Identifies cases where human intervention was necessary.

History and decision logic

It allows you to trace every AI decision and its basis.

Benefits of the dashboard

Full transparency

At any time, you can check why the AI made a particular decision.

Auditability

If deviations occur, they can be quickly detected and corrected.

No "black box"

Each company has full control over AI, rather than blindly trusting its decisions.

Continuous optimization

The system learns from historical decisions, constantly improving.

Results - Before vs. After implementation of AI

Metrics Before AI Once AI is implemented Change
Time to qualify the lead 11-19 min 1-2 seconds -99%
Number of leads handled per merchant 1x 5x +500%
Hours saved per month 0h 316h ROI in 1 month
Human errors High 0 AI errors Full standardization
Autonomy of the system 0% 100% after 1 month AI acts on its own
Monitoring decisions in the dashboard No Full visibility and performance analysis 100% transparency

Key findings: Implementing Agent AI completely transforms the lead qualification process,
reducing the time required for processing from minutes to seconds, while eliminating human error
and ensuring full transparency of the process.

Implementation process

How do we implement it?

  1. 1
    Process mapping: Audit and analysis of processes and decision criteria to be mapped by AI, requirements gathering (online meeting, mapping).
  2. 2
    Building an AI Agent tailored to your business.
  3. 3
    Testing and comparison with people's decisions (2-3 weeks max).
  4. 4
    Integration with CRM, Make, Airtable and production deployment.
  5. 5
    Start and monitoring - you control the process on the dashboard.

⏳ Implementation time: 2-4 weeks

Investment

The AI agent pays for itself at a savings of 50-70h per month - often within the first month.

Implementation

from 9,700 PLN

one time / AI agent

Monthly support

500-1000 PLN

monthly / net

ROI

1 month

under typical use

Increase team productivity by 500%

AI agent saves 300+ hours per month and deploys in 2-4 weeks

Our experience

At SAILES, we specialize in implementing artificial intelligence-based solutions that transform business processes and deliver measurable savings. Our expertise includes:

40+

completed business process analyses

15+

full AI implementations in companies

30+

satisfied customers

8

industries served

We have worked with market leaders

Our clients include both small companies and large enterprises, including:

  • Volubus
    Leader in the transport and bus transportation industry
  • Proton Poland
    Leader in the production and distribution of power generators
  • The-Argonauts.com
    The Leadership Community
  • Swedish-Polish Chamber of Commerce
    Polish-Swedish Chamber of Commerce

What sets us apart?

Our values translate into real benefits for customers, setting us apart from our competitors:

A holistic approach

We combine business, strategy, processes, technology and people into a single entity.

Simple and effective communication

We speak in simple, non-technical language using life examples.

Synergy of people and technology

We are implementing technology that supports people, not replaces them.

We are not just implementers

We always start by understanding the client's business and processes.

External automation department

We have the knowledge and experience so you don't have to learn everything from scratch.

Customer recommendation

"

"After 18 months of working with the Sailes team, they have transformed our sales processes through AI-based automation. Their expertise has provided us with AI agents that accurately process incoming contracts, assess potential and create a digital production belt-type system for tasks previously performed manually.

The value is not just in cost savings - our business model now depends on their automation solutions. Their success comes from a long-term partnership approach. They function like internal team members, participating in our daily meetings, planning sessions and team events.

This integration not only creates a positive work culture, but produces exceptional business results."

~Måns Johansson Rüder, Managing Director @ Volubus.com

Want to see how it can work for you?

Make an appointment for a 30-minute talk - we will show you specific examples from Volubus and other companies.

Make an appointment for a free consultation

Write to us

Have questions or want to discuss your project? Write to us, we will respond as soon as possible.

We are in the business of automating processes and creating digital solutions tailored to your needs. No matter what industry you are in, we will help you increase efficiency and optimize your company's workflow.

Make an appointment for a free 30-minute consultation and let's talk about what we can do for your company.